Privacy Policy

1. Information we collect

We may collect information you choose to provide, including your name, email address, phone number, project details, delivery preferences, and any message you send through forms or direct contact links.

2. How we use information

We use information to respond to inquiries, prepare consultations, provide product or collection information, improve the website, manage client communication, and maintain the security and reliability of our services.

3. Cookies and analytics

The website may use cookies or similar technologies to understand site performance, remember preferences, and improve browsing. You can adjust cookie settings in your browser at any time.

4. Sharing information

We do not sell personal information. We may share limited information with trusted service providers who help operate the website, process communications, or support client work, and only where necessary.

5. Data retention

We keep personal information only as long as needed for the purpose it was collected, to maintain business records, comply with legal obligations, or resolve disputes.

6. Your rights

Depending on your location, you may request access, correction, deletion, restriction, or portability of your personal information. You may also object to certain processing or withdraw consent where processing is based on consent.

7. Security

We use reasonable administrative and technical measures to protect information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

8. Children’s privacy

Our website is not intended for children under 16, and we do not knowingly collect personal information from children.

9. Changes to this policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised date.

10. Contact

For privacy questions or requests, contact Novera through the contact page on this website.